aim is to provide the optimal plans (and photographs) to support your
estate agency this means providing the services that help you to
market your clients’ homes more effectively.
landlords this means providing professional plans tailored to their
purpose, be it Land Registry submissions, supporting licensing
applications, or providing accurate as-is surveys prior to
recognize the importance of your reputation to the success of your
business, once commissioned we will endeavour to protect and enhance
it. You can expect us to be polite, smart and efficient. Where
appropriate we make it clear that we are working upon your behalf.
strive to achieve the fastest economical turn around on all our
work. For most of our instructions we return completed work within 5
working days. Our estate agency services are normally faster, with 3
working days typical. For sites under 1000 sq ft in total area and of
straightforward layout the turn around is typically a third faster.
For large sites over 450 sq m (5000 sq ft) we may require
slightly longer. For sites over 750 sq m (8000 sq ft) we recommend
discussing with us the time scales required.
turn around time is subject to access being made readily available.
Our operator availability will vary according to existing order
book and travel times to site.
many of our services we offer the option of express scheduling, and
evening / weekend visiting for an additional fee. These services are
offered subject to our availability.
also offer a slower stand-by service. This offers a discount on our
mileage rate for sites located away from our core areas if we are
able to delay visits by up to 3 weeks to combine with other
instructions in an area. This is only suitable for properties where
access can be arranged at relatively short notice at any time.
order to record the detail required for one of our Classic Silver
Service floor plans a visit of a typical 3-4 bedroom house will take
about 90 minutes. As a much lower level of detail is recorded for our
Budget Bronze floor plans a visit to a similar property will take
about 20-30 minutes.
prefer to make appointments directly with the owner or resident of
the property so that we can confirm arrangements relating to our
work. When making an appointment, we give an estimate of arrival time
and time required to complete the work. If our arrival is likely to
be delayed by more than 30 minutes then we will attempt to let your
like to be fair in our charging. We combine mileage allowances for
properties in close proximity when visited consecutively, and give
discounts on plans of large simple buildings like agricultural barns.
carry public liability and professional indemnity insurance.
North retains ownership and copyright of its work, including this web
site. Note also that third party copyright may exist for design
elements and software used.
plans and photos are provided on a licence to use basis for
a specific purpose. No other use is authorised, and no
responsibility is accepted for any such use. To obtain additional
usage rights for plans / photos please contact us; we may charge
additional fees / place additional limitations on our liability.
(Plans designed and surveyed for one purpose may not always be
suitable for another purpose, and by permitting additional uses we
broaden our liabilities. Limitations of onward usage are also imposed
upon us when we purchase third party mapping services.)
estate agency our service is provided only for the purpose of
assisting with marketing of properties for sale unless otherwise
stated. We allow publishing by any means for marketing of a single
sale of a single property. For use with further sales of a property a
new license will be required. The license is not transferable.
Personal private usage is permitted providing it is non-commercial
and legal. Floorplans North accepts no responsibility for such usage.
our professional plans (licence, lease, gold etc) we can provide
plans in a range of paper and digital formats, and are happy for
plans to be held in these and a range of other formats. Use of these
plans are restricted to their original stated purpose, and limited to
twelve months active use for submissions etc. After this time archive
copies may be held and referred to as required.
private usage is permitted providing it is non-commercial and legal.
Floorplans North accepts no responsibility for such usage.
other reuse of our work requires further licensing.
is by invoice to the commissioning individual or organisation. In
accordance with RICS guidelines the liability for invoices remains
with the commissioning agent. Liability will only pass to their
client in the case that the commissioning agency ceases trading.
deposit may be requested prior to commencement on larger
instructions. Outstanding balances typically will be billed
upon preparation of the first draft of any work, with payment
required prior to release of final work, or within 14 days of
invoice date, whichever is the shorter. Thereafter interest is
clients may be offered the option of an account. These are normally
subject to 30 day payment terms, with final work released prior to
settlement for well maintained accounts.
may be made by cheque or electronic transfer. Other means of payment
may be accepted subject to negotiation but may incur
are applied in the following order: Quantitative discounts to area,
count or mileage, fixed fee discounts to price of component services,
percentage fee discounts to component services, fixed fee discounts
to total invoice, percentage fee discounts to total invoice.
fee discounts offered are subject to full payment being made within
the offered terms. After this time the billing will revert to our
standard undiscounted rate.
is charged on bills not settled within our offered terms. Interest is
applied compound per month or part month from the invoice date.
is charged at:
2% per month or part month - for invoices
dated from 1/12/2011
per month or part month - for invoices up to 30/11/2011, until
31/3/2012 - increasing to 2% per month or part month thereafter.
fees are chargeable, and cover fees for any work done, time and
expenses incurred, and opportunities lost. If a cancellation is
unavoidable, please advise us at the earliest reasonable opportunity
in order to keep cancellation fees to a minimum.
ordering our services these terms are considered accepted.
Updated 28 December 2011 - E&OE
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